JONATHAN CHRISTOPHER

Experienced IT Specialist in Hospital IT Systems Management
Katsina, NG.

About

Highly experienced IT Specialist with over 7 years in hospital IT systems management, demonstrating proven expertise in electronic health records (EHR), network infrastructure, system analysis, and robust data security. Adept at managing critical IT systems across diverse departments, including Emergency, ICU, Radiology, and Labs, to ensure operational efficiency and uninterrupted patient care. Committed to leveraging strong backgrounds in cybersecurity and healthcare application support to optimize IT solutions and safeguard sensitive patient data.

Work

Federal Teaching Hospital
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CCTV Unit In-Charge

Katsina, Katsina State, Nigeria

Summary

Led comprehensive CCTV surveillance operations for Federal Teaching Hospital, ensuring patient safety, staff security, and asset protection through proactive system management and incident response.

Highlights

Directed daily monitoring and functionality of CCTV systems across clinical, administrative, and high-security zones, enhancing hospital-wide security posture.

Ensured continuous operation of surveillance equipment to support patient safety, staff security, and hospital asset protection, minimizing system downtime.

Coordinated maintenance, fault reporting, and troubleshooting of CCTV cameras, recording systems, and control units, maintaining system reliability.

Collaborated closely with hospital management, security personnel, and IT staff to efficiently respond to incidents and review footage, improving incident resolution times.

Maintained strict confidentiality and proper handling of sensitive surveillance data in line with hospital policies, ensuring compliance and data integrity.

Supported the installation and expansion of CCTV infrastructure across additional hospital units, enhancing overall coverage and security.

Federal Teaching Hospital
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Senior Data Processing Officer

Katsina, Katsina State, Nigeria

Summary

Supervised critical medical data processing activities and provided essential end-user training at Federal Teaching Hospital, ensuring data integrity, system availability, and compliance with hospital protocols.

Highlights

Supervised and optimized medical data processing activities, ensuring accurate entry, validation, and secure handling of patient clinical and demographic data.

Provided comprehensive end-user training on clinical software and network systems, enhancing staff proficiency and system adoption.

Managed local area networks, internet access, and data security, achieving consistent system uptime and availability for critical hospital operations.

Troubleshot and resolved software/hardware issues across diverse units, ensuring real-time clinical system availability and minimizing disruption.

Collaborated effectively with clinicians, nurses, laboratory staff, and records officers to ensure proper patient registration and documentation, improving data quality.

Conducted routine data quality checks and supported the preparation of periodic reports for hospital management, facilitating informed decision-making.

Provided on-the-job support and guidance to staff and IT personnel, fostering a skilled and responsive technical environment.

Supported electronic health record (EHR) systems across key hospital units, including Accident & Emergency, ICU, Radiology, and Laboratory, ensuring seamless data flow.

Federal Teaching Hospital
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System Analyst / IT Support Officer

Katsina, Katsina State, Nigeria

Summary

Supported the implementation, daily operation, and optimization of critical hospital IT systems at Federal Teaching Hospital, ensuring seamless patient data management and robust network functionality across diverse departments.

Highlights

Supported the successful implementation and daily operation of hospital electronic health record and patient data systems, enhancing data accessibility and workflow efficiency.

Assisted with system analysis, troubleshooting, and optimization of clinical data workflows, contributing to improved operational processes.

Provided technical support to users across multiple departments, ensuring minimal data system downtime and continuous service availability for critical hospital functions.

Supported accurate patient data capture, filing, and retrieval in strict adherence to hospital protocols, maintaining high standards of data integrity.

Assisted in training staff on the use of health information systems and basic data handling procedures, improving user proficiency and compliance.

Managed local area networks, internet access, data security, and system uptime, ensuring reliable connectivity for critical hospital operations.

Troubleshot software/hardware issues, ensuring real-time clinical system availability across various hospital units and minimizing operational disruptions.

Fixable Systems Ltd
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IT Support Specialist

Kaduna, Kaduna State, Nigeria

Summary

Delivered essential on-site and remote technical support for Fixable Systems Ltd, resolving system issues and ensuring optimal user experience for clients.

Highlights

Provided timely on-site and remote technical support, resolving diverse system troubleshooting and user assistance requests.

Maintained high levels of client satisfaction through effective problem diagnosis and resolution.

Managed technical incidents efficiently, minimizing downtime and ensuring business continuity for client operations.

Government Day Secondary School
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Computer Studies Instructor (NYSC)

Dandagoro, Katsina State, Nigeria

Summary

Delivered foundational computer literacy and basic data handling training to students at Government Day Secondary School, equipping them with essential digital skills.

Highlights

Delivered comprehensive computer literacy training to students, enhancing their fundamental digital proficiency.

Taught basic data handling skills, preparing students for effective information management.

Developed engaging curriculum content to facilitate learning and practical application of computer concepts.

Volunteer

Management Sciences for Health (MSH) NGO
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Volunteer Data Entry Clerk (LQAS Survey)

Katsina, Katsina State, Nigeria

Summary

Conducted precise medical and survey data entry, ensuring high data quality for the LQAS Survey initiative.

Highlights

Conducted accurate medical and survey data entry using Kobo Toolbox, maintaining data integrity for the LQAS Survey.

Ensured 100% accuracy, completeness, and timely submission of collected data, supporting project deadlines.

Collaborated with survey teams to efficiently resolve missing data and inconsistencies, improving overall data quality.

Education

Federal University Dutsin-Ma
Dutsin-Ma, Katsina State, Nigeria

MSc (In View)

Computer Science

Federal University Dutsin-Ma
Dutsin-Ma, Katsina State, Nigeria

PGD

Computer Science

Federal Polytechnic Bauchi
Bauchi, Bauchi State, Nigeria

HND & ND

Computer Science

Govt. Technical College, Kajuru
Kajuru, Kaduna State, Nigeria

NABTEB Technical Certificate

Pettela Secondary School
Romi Kaduna, Kaduna State, Nigeria

WAEC

Certificates

Cisco Certified Network Associate (CCNA)

Issued By

Cisco

MCSE - Microsoft Certified Systems Engineer

Issued By

Microsoft

Cybersecurity

Issued By

NITDA, Microsoft/LinkedIn, 3MTT

Data Science / Machine Learning

Issued By

3MTT/NITDA

Data Analysis with Python

Issued By

ACETEL

HTML, PHP & SQL

Issued By

SoloLearn

Project Management (PMP)

Issued By

HSSE, EIA

Generative AI Productivity

Issued By

Microsoft/LinkedIn

Skills

Healthcare IT

Electronic Health Records (EHR), Hospital Information Systems.

Networking & Security

Cisco (CCNA), Network Admin, Cybersecurity (NITDA, LinkedIn).

System Management

Server Configuration, System Analysis, CCTV Infrastructure.

Programming & Web

SQL, PHP, HTML, WordPress, MS Access.

Tools

MS Office Suite, Kobo Toolbox, Data Analysis (Python), MCSE.

Soft Skills

Problem-solving, Cross-team Collaboration, Communication, Leadership, Staff Training & Support, Data Security, Operational Efficiency, Incident Response, Data Accuracy, Confidentiality, Security Awareness.

References

Mercy Modupe Latilo

Deputy Director of Nursing, FTH Katsina 08032792487

Dennis Christopher

Accountant II, FTH Katsina 07037401376

Pharm Patrick Paul Pama

Deputy Director of Pharmacy FTH Katsina 08036759735

Projects

Cyber Security Job Simulation (Forage)

Summary

Completed a practical job simulation involving analysis of web activity logs to identify abnormal patterns, supported a simulated client during a cyber security breach, and identified suspicious user activity through log review.